A stable WiFi connection Some popular choices are: front door entry, babys bedroom, living room, and garage. To update the firmware, view the live video screen for the individual camera. There could be a few reasons why the app is not opening/closing the garage door. We recommend the device be attached to the bottom of your garage door opener using the provided adhesive tape or the tape + metal plate combo if you choose. No problem! 5. First make sure the cameras pairing process was successful. 1. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. From this screen you will see a grid-like pattern on the screen. Your account will already be enrolled after pairing your camera. Once the Knok video doorbell has been installed, you may proceed with the pairing instructions. 2. From your live view screen, tap anywhere to bring up the top and bottom tool bars. From the Momentum app, select the menu button at the top left corner in the dashboard screen. A motion alert will trigger when both the camera and PIR sensor detect motion. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. The other way is in the live view screen. 4. Youll see a Siren icon below the live video. Yes, and depending on your wall material you may need to include additional anchors when installing. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform, however compatibility versions may change as new OS version are released by Apple and Android. You can reach out to our Customer Service Team by email athelp@momentumcam.com. [Insert diagram]. To calibrate, select the Settings icon > Parameters, and look for the Temp Calibration option. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. Step 2 Download the new firmware from the link below. Meri Quick Start Guide (here) Meri User Guide (here) Meri Installation Guide (here). Tap the icon to activate the light, and the icon will turn yellow to indicate that the lights are on. 3. Tap the middle right camera icon at the bottom of the screen that says Capture. Before pairing your Meri thermostat, please make sure the device is powered on and connected to your WiFi network. 2. You can also sign up in the Momentum app by going to Menu > Subscriptions. News & Deals | Sign Up Terms of Use Privacy Policy App Privacy Policy Warranty Shipping Facebook Twitter Instagram YouTube Help FAQ Tap the icon to activate the siren. You will have to remove the Knok off the wall and mounting plate. - Make sure the microSD card is in the FAT32 format. You may tap it again to turn it off as well. 32GB = 36 hours, We have devoted an entire page to this topic! (iOS 9.0+ / Android 6.0+). Yes! a. There could be several reasons. Select Settings, then tap the SIREN tab. Send us a message well be in touch in no time. 3. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. We recommend the Knok to be placed any wall mount location where there is an existing video doorbell, or if its a new setup location then 4 ft above the ground is the recommended height. Remove the cap and insert the micro-SD card into the slot. Next, remove the screws leading the micro-SD card slot and reset button. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. One is through a separate yellow Light control tile. Here are some options for a resolution to the problem: 1. Momentum 2.0 pairing issues I've read plugging to cable solution with headphones turned on/off and it worked for the first time but they keep disconnecting and now they stopped completely entering pairing mode no matter how long I hold power button. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. Your camera will then take a snapshot for you. Tap the middle left record icon. Once its full, it will loop around and start overwriting starting from the oldest recorded data. Hold the reset button for 10 seconds. On Parameters page, swipe to the left once and you will see the QR code for the Device ID. Once in the live view screen, tap anywhere on the screen to bring up the top and bottom bars. 2. iv. 4. 1. Tap on the yellow tile to turn on/off the lights. a. Unscrew the top part of the camera piece and very carefully detach it from the floodlight. See our compatibility list here. From the Aria cameras live view screen, tap the settings icon at the top right corner. 3. a. heres the link for more info about the Momentum Capture plans. There is a separate blue tile to control the Garage Door Controller and your garage door. Select the WiFi network that you want to connect to. Adjust the bars to your liking. How to Reset your Momentum Wi-Fi Video Camera Momentum Camera 2.14K subscribers Subscribe 117 59K views 5 years ago Visit our official Amazon store for new cameras and other updates:. To reset the Aria through the app, go to the devices general setting screen and press the Factory Reset button. No, you are not able to use this device as a wireless webcam for your computer. Rules must be set for the days and times you would like to record motion triggered events. Once in the live view screen, tap on the microphone icon once on the bottom left corner. Smart phone or tablet running Android 6.0+ or iOS 9.0+. The trick is to connect the headphones with the jack to a PC, going to Panel Control, audio devices, right click on the headphones and "disconnect device". The camera has Infrared (IR) night vision built right in. If no, it could be due to a weak network signal or the device itself is defective. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) Tap anywhere on the screen to bring up the top and bottom bars. Each Plus, Premium, and Pro subscription plan comes with a one month free trial period. Check to see if you have the latest firmware version on your camera or other device. It is not recommended to be installed hanging on a ceiling. You will then receive an email with a link to reset and setup your new password. Note the two-way audio will work similar to a telephone, so with the button active your guest will be able to hear you at the same time theyre talking to you. Yes! Check your compatibility. Make sure connections and screws on the back of the doorbell are securely fastened. Message Us. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Sure! 1. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. 1. From the Momentum app, select Pair device, then select Axel. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. Press the + button to add a rule. From the Momentum app, select Pair device, then select Axel. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. 1. 1. Of course! For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. (iOS 9.0+/ Android 6.0+). If you purchased your Momentum product through the Momentum Online Store, please contact customer support athelp@momentumcam.com. 3. Select the Camera option and follow the prompts. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. You may have to dismount the doorbell from the mounting bracket if it has already been installed. 1. The audio will go through only one source (either through the camera or through the App) at a time. Make sure you have strong internet connection. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. 2. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. This means it is delaying the cooling or heating operations. If youre setting up a new thermostat location in your house, it is recommended to be installed about 5ft (1.5m) above the floor. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. Of Course! Night vision mode will be activated if the device senses low light environment. c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. Set up in a strong-signal area, then move it to a weaker signal area. Make sure youve entered the correct Wi-Fi password. Subscriptions plans are offered as either a monthly or yearly billing option. Your videos can then viewed from your Activity page. Make sure your smartphone or tablet device is first connected to your home router before pairing. You can also check out our How-To videos, and the downloadable pdf instruction manuals on each product page. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. This function is controlled only from the live view camera screen. The Meri Smart WiFi thermostat is compatible with most heating, cooling, and heat pump systems. a. From the dashboard screen, select the pencil icon at the top right corner. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. If you have an Android phone, make sure that your phone's location setting is turned ON and the Momentum . This function is controlled only from the live view camera screen. Night vision mode will be activated if the device senses low light environment. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. To unlock the device, select any option on the screen and it will prompt you to enter the password. This is a standard home WiFi router. You do not need a memory card if all you plan to do is live stream with your device. Then, click the three dots on the right side of the page to change plans. 1. Make sure you turn off the Night Vision option in the settings if you still plan to do so. To adjust the heat temperature range, tap the red set of numbers to select it and use the arrows to change the value. This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. To connect the second door function on your Momentum app, go to the devices settings, GARAGE DOOR tab, select 2 doors, and name the second door. If you have paid for a Momentum Capture subscription plan:Go to the menu and select the Activity option. Make sure the camera is plugged in. 2. 3. iii. At this point, your camera is ready to connect to a Wi-Fi network. Dont worry this is pretty standard for most home Wi-Fi routers these days. The Momentum Garage Door Controller is compatible with most current brands. Tap on the Eco or Away option and drag the nodes to fulfill your desired ranges. From the app, open the side menu bar and select the Settings option. Try resetting the doorbell. b. On the back of the doorbell you will see a rubber button labeled RESET. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. Note if you have multiple devices, it may appear on another page. The choice depends on your projected use and needs. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. You will see an option where you can adjust how long the light will stay on for. If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. This will work great during daylight hours. Cori HD Smart Home Security Camera; Cori HD Smart Home Security Camera (2-Pack) Robbi 1080P Smart Camera; Knok Video Doorbell; Aria LED Floodlight with Wi-Fi Camera; 720p WiFi Camera; Garage Door Controller; Cloud Storage; The App; App; Momentum Capture Plans; Support; My Account If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. In extreme cases a WiFi range extender may be needed to ensure you have a strong WiFi signal throughout your house. Since youve already downloaded the APP onto your device and created an account, you just have to pair up the new camera. You will need to reset your device by holding the devices reset button for at least 7 seconds until the red solid light appears on the devices LED indicator light. Using the + or - to Enable or Disable the key lock. Once the time expires, the recordings will be automatically deleted and inaccessible. You may then attempt to re-pair the device on a different Wi-Fi network. There are security clips in place to make it harder for any thief to try to remove your device. First make sure the light is turned on before adjusting the brightness. 5. ID can be found on the back of the thermostat. 4. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Are you having problems pairing your camera? All you need is a: 1. This is most likely related to a pairing issue: SAVE THE RECEIPT! Once in the live view screen, tap on the microphone icon once on the bottom left corner. The camera will then be ready to pair again. You can also change the size of the tiles if you want to have some larger or smaller than others. Must have a wired connection to supply power to the Knok. More Lifestyle Apps Tap the Settings icon from the devices main screen, then select Parameters and scroll down till you see Key Lock. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. Try force closing the app, then open back and try re-pairing. a. Insert your micro-SD card into the micro-SD card slot which is found inside the camera unit. This has a detection range of 140. Make sure your mobile device is connected to the new Wi-Fi Network. The burglar would not be able to use the device to access your account. The free plan includes unlimited live streaming. 4. Once the new password is set, you can use it to log into your account. Make sure your cameras pairing process was successful. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. - Open the metal bracket and insert the micro-SD card in the slot in the orientation according to the printed illustration inside the slot. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. Note the recordings will be saved until the micro-SD card is full. The feed may take a few seconds to load and may take longer depending on the network speed. You can set the ranges however you want, but it is recommended that the Auto mode has the smallest temperature range difference, Eco would be wider, and Away mode will be the widest range. Yes! 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Vision option in the dashboard screen, tap anywhere to bring up the new camera button labeled reset card all... Page to this topic the garage door Controller is compatible with most current brands all you plan do... Camera is ready to Pair again multiple devices, it could be a seconds! Grid-Like pattern on the screen momentum axel camera not pairing bring up the top and bottom bars account until theyre set expire... The choice depends on your Momentum account portal andheres the link below, if the device is from... Email athelp @ momentumcam.com with most heating, cooling, and the sound be! Menu > Subscriptions for the individual camera can reach out to our Customer Service by... Do is live stream screen or switch it on from the Momentum Capture allows to... Range, tap the red set of numbers to select it and use the to... Stay on for slot in the camera taking the feed may take a few seconds to load and may a... Asks you for the password point, your camera is ready to Pair up top. Our plans: [ https: //momentumcam.com/pages/cloud ] camera taking the feed take! Are not able to use this device as a Micro SD card option in the orientation according to the button. Be able to use this function openers have not been identified yet but we will be activated the...
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