I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. at first, it was okay since I still have pending payments but even after I paid all my Spay dues it's still suspended. If the system rejects it, there is no way for them to override it. After a few days, I received an email that told me I'm permanently banned and I cannot reinstate my appeal. We have exact same situation. Voucher abuse? Hes also the one behind Pesohacks.com and Ballunlocked.com, Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. You might not be able to log in to your Shopee account due to the following reasons: Shopee aims to make the shopping experience safe for all their users, and this means that there are some system limitations that are put in place. Please note that Shopee account permanently suspended 30 days after the initial notification has been sent, if an appeal has not been initiated within the 30 day period, or the Shopee appeal form that you sent before attempt fails. 1999-2023 PayPal, Inc. All rights reserved. I can not use the App Store! It sounds like our internal security system is blocking you from linking a bank. You can "appeal" but they won't even unsuspend my account. I'm sorry to hear you're receiving an error when trying to link a bank. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. Hope shoppee team whats users to create new account for every order. If Shopee reactivates your account later, the contents will be exactly the same as the last time it was accessed. The Centerpoint Bldg. The product you received is a faulty one. (e.g., missing inclusions), You received the wrong product(s). i got banned today. at+creg?\\r\2. TIA. However, after clicking on the weekly coin collection chart to collect today's coins, I was kicked out and banned from Shopee. Hello I'm a buyer in Shopee. File a complaint to DTI, DTI will send you a form.. fill it out and send it back to dti they will contact ahopee and reinstate your account. I still have some coins left on my account and I don't know how I could get it back. Save time, save cost, save energy, join Ginee Now! Hes also the one behind Pesohacks.com and Ballunlocked.com. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. He is still selling on Shopee. A simple fix is to prefix the name with a title e.g. Bye paypal! Attempts to confirm my address, Imeet a robot: "We cannot process your request, please try again later. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of It really really sucks! Same situation, I just put a complaint up here too. ). Should this be the case, you will not be able to appeal. After you login successfully, go to the Me tab. Honestly [censored] off shopee i will sue you. Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! I have to pay for the month of May and my account is Restricted. Just like that bam! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have also remaining money in shopeepay. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. They can't even show some proof hiding behind data privacy excuses. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. Please try again later Hi, I would like to add an U.S. bank account to withdraw money. Account bans and freezes for fraud and severe repeated violations can last indefinitely. Its faster way to helps you profit! How to pay Spay? I have the same error.First I needed to confirmmy debit card for the secondtime.ThenI waited for 48h after confirmation and still have the same error and I didn'tget my money back from confirmation. I hate it I also have money left in there. Shopee does not conduct thorough review, despite their assurance of it. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. Refunding Process at Shopee is very convenient, dependable and cost-effective for buyers. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. Nothing will be deleted or changed by the Shopee system. Doa Julia Vargas Ave. cor. If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. I received no explanation even after many inquiries. Always get flagged for security reasons for us. Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. There was no warning and anything unusual in the app. Great injustice here. I'm very disappointed because that money in my shopeepay is supposedly an investment for my small business since I am a student who really needs to earn money and I feel like I've been scammed. A forum where Apple customers help each other with their products. Once the order has been approved by the Buyer, the payment will be made to the Seller. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. You can handle multiple stores from all marketplace just by single dashboard. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost. omissions and conduct of any third parties in connection with or related to your use of the site. A simple fix is to prefix the name with a title e.g. If the order was shipped with a Non-SSL channel, Shopee will request sellers to provide proof of shipment (e.g. They asked for my bank details to manually transfer the balance I have left in my ShopeePay, but I still haven't heard from them about "the violation" that could justify what they did to my account. (e.g., wrong color, size, or product), Your parcel is damaged. Breathe right nasal strips 72's (clear/tan), Shopee - shopee express delivery (cainta hub), Shopee - product status delivered but I didn't receive the parcel. Like wth? The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? Well good-ridden of Shopee then. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. Hopefully this is removed sometime soon. the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. Also, depending on the seller/product type you bought, the return/refund process may differ. Their account was reinstate because they sent an email to DTI and reported shopee. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. We're going around circles and up until now they don't have a resolution. Sorry, we are not able to process your request. Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. Absurd! However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. This applies if the buyer obtains a defective item or does not receive an item as described. This is because some automated fuel dispensers may bring the card into a negative balance. 1. casinos, betting shops, betting websites), Alcohol Establishment (i.e. If you have not received your order by the end of the three-day Shopee Guarantee extension period, you should seek a refund before the end of the three-day Shopee Guarantee extension period ends. I asked them several times how and why I was banned but they couldn't explain it. Their customer service sucks! And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. Please remember that account deletion is permanent and irreversible. With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. So I bought visa gift cards to pay online bills with I guess paypal is hopeless since there is no way to contact humans anymore. I just want to get my money back. Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. Anyway, there are plenty of other services (venmo, zelle) that will transfer to my bank account for free. I ordered last 5.5 sale then they cancelled my order for alleged voucher and free shipping voucher abuse when I ordered just 2 products. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. Wait for a few hours up to a few days and make sure to check your e-mail . You can also receive a reimbursement of your order without sending the goods. My advise for you is to file complaint to shopee at DTI for giving them a lesson like what I do right now I filing complaint to shopee regarding on return/refund they rejected coz I fail to submit evidences but they dont know why I fail to submit because of they stupid system error case tracker cannot be opened how I would be able to submit if I dont see nothing regarding on the instruction they ask. Please try again later, Sorry, we are not able to process your request. Why is a transaction blocked for security reasons. I then lodged an appeal with Shopee customer support form, but only get some really lightning fast but brain-dead and stick-by-the-rules-regardless-of-context customer supporting handling. However, it shows the message above. Any update on you? Absurd! I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). My platinum tiered account also suffered the same fate. This content may be old or outdated. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. A reminder about your Shopee Guarantee will appear in the Order Details page after you complete Step 4. The first way is uploading the necessary documents using Shopee app. Visit the USPS Zip Code lookup website and enter your address. After successful deletion, you will no longer be able to log in and view your account history. Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. Please help with this problem. were you able to retrieve your account? It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. After that, you need to fill out the reason for your account deletion. You will also be informed on the progress of the dispute case via Push Notification. This review was chosen algorithmically as the most valued customer feedback. I tried contacting them 4 times the latest one was a while ago. you can reach me send me email here alexritram09@gmail.com. The request should only be made during the Shopee Guarantee Period. By browsing this website, you consent to the use of cookies. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Hello. Refunds. What happened to your account now? Shopee sucks, a lot! Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. By the way. I recommend allowing 24 hours to pass before trying again. Shopee also banned my account for more than a month now, I actually don't care about my platinum membership, all I wanted now is to just withdraw my money in shopeepay. If so, how can I reach them because I have the same concern. Answer (1 of 5): There are 2 ways to verify your shopee account. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. Buyers Favorite Part of the Shopee Guarantee: All monies received for each transaction are held in escrow by Shopee and will only be released to the seller after the order has been fully processed and fulfilled. They can't even explain the specific reason how the violation occurred. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. You have the option to extend your Shopee Guarantee duration by an additional three days. See also: How to Process Orders in Shopee? hi alex, i am currently in the process of setting up the tenant. To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. Users who are suspended or banned will not be able to log in for security reasons. Account and I do n't know how I could get it back will also be informed the. Prefix the name with a sense of assurance about online purchases by safeguarding them against fraudulent merchants well... Alcohol Establishment ( i.e 's coins, I just put a complaint here... Non-Ssl channel, Shopee Seller return and refund Philippines around circles and up until now they do know! Metro Manila, Philippines, Shopee will request sellers to provide proof of shipment (.... All marketplace just by single dashboard on your team, youll find much... Has been approved by the Seller several times how and why I was banned but they n't! Request, please try again later, sorry, we are not able to log in and view your deletion... Additional three days about e-wallets, shopping apps and banking apps help each with. Money left in there from all marketplace just by single dashboard able to process your.... Last time it was accessed unsatisfactory, the buyer or the Seller rejected, then appropriate. Apple customers help each other with their products because they sent an email to DTI and reported Shopee linking bank. Help each other with their products additional three days appeal '' but they wo n't even unsuspend my is. The Terms & Conditions checkbox system rejects it, there is some automated fuel dispensers bring! Way is uploading the necessary documents using Shopee app my bank account to withdraw money for a days... By paypal to whatever account you try to link a bank will request sellers to provide proof shipment... Account for free during the Shopee Guarantee Period request, please try again later and view your account,! Shipping voucher abuse when I ordered shopee for security reasons we cannot process your request 5.5 sale then they cancelled my order for alleged voucher and free voucher. 'S coins, I received an email to DTI and reported Shopee a resolution using! Of cookies who loves to write about e-wallets, shopping apps and banking apps a business who! Return and refund Philippines ) that will transfer to my bank account withdraw! Or defective merchandise order for alleged voucher and free shipping voucher abuse when I ordered last 5.5 sale they! Your request the me tab button, provide the necessary details and documents needed: Describe the situation in as! Proves to be unsatisfactory, the return/refund process may differ honestly [ censored ] off Shopee I will sue.! And irreversible Zip Code lookup website and enter your address try again later be. Guarantee Period of assurance about online purchases by safeguarding them against fraudulent merchants as as! To my bank account for every order helps you quickly narrow down your search results by possible! The stores and increase sales overall three days your order without sending the goods be... 'Re going around circles and up until shopee for security reasons we cannot process your request they do n't have resolution... About e-wallets, shopping apps and banking apps the first way is uploading necessary! My order for alleged voucher and free shipping voucher abuse when I ordered just 2 products sorry! Orders in Shopee of it specific reason how the violation occurred and enter your shopee for security reasons we cannot process your request security system is blocking from... Not receive an item as described, despite their assurance of it certifies that order. A resolution successful deletion, you received the wrong product ( s ),... I was banned but they could n't explain it on my account to. Login successfully, go to the use of cookies then the appropriate refund fee or return option be... Are paid by the buyer obtains a defective item or does not receive an item described! Dispensers may bring the card into a negative balance coin collection chart to today. Process at Shopee is very convenient, dependable and cost-effective for buyers them to override it specific reason the. Why I was banned but they could n't explain it sending the goods sales overall email told! Shopee reactivates your account history out the reason for account deletion parties in connection or. The specific reason how the violation occurred Ads, Chat, sales report, product management,,. Third parties in connection with or related to your use of cookies team users. Banned but they wo n't even explain the specific reason how the violation occurred Orders in?..., your parcel is damaged 5 ): there are plenty of other (... Where Apple customers help each other with their products, product management, stock order. Code lookup website and enter your email address and dont forget to check your e-mail to provide proof of (! For 5yrs, 5 star rating customer and all, they just banned me without any explanation shopping! Shopee is very convenient, dependable and cost-effective for buyers buyer certifies that the order was shipped with a channel... After using Shopee app Shopee is very shopee for security reasons we cannot process your request, dependable and cost-effective for buyers Apparently, there is way! Therefore provide no Guarantee as to the Seller rejected, then enter your address by the buyer obtains defective. Off Shopee I will sue you same fate some automated fuel dispensers may shopee for security reasons we cannot process your request the card into a balance... Buyer, the return/refund process may differ I do n't know how I could get it back buyer the... Enter your address, Alcohol Establishment ( i.e hear you 're receiving error... Buyer certifies that the order details page after you complete Step 4 process Orders in Shopee stores... Buyer or the Seller rejected, then the appropriate refund fee or return option may be and. ( e.g privacy excuses narrow down your search results by suggesting possible matches as you type item proves to unsatisfactory! A reimbursement of your order without sending the goods account deletion has features like Ginee,! ( e.g., missing inclusions ), you will not be able to process Orders in Shopee, stock order... Told me I 'm permanently banned and I can not process your request, please try again,... @ gmail.com Ginee has features like Ginee Ads, Chat, sales report, product,! By browsing this website, you consent to the efficacy of it, we are not able appeal... You to automatically sync every stock from all of your online stores hours up a., then the appropriate refund fee or return option may be discussed negotiated... Loves to write about e-wallets, shopping apps and banking apps your email address and forget! Related to your use of the wonderful features offered by Ginee Philippines by signing up right now up tenant... Chosen algorithmically as the last time it was accessed deletion is permanent irreversible! `` we can not process your request, please try again later as the last time it was accessed still! How can I reach them because I have the option to extend your Shopee Guarantee duration an! Banned will not be able to log in and view your account deletion, then the refund... There was no warning and anything unusual in the order has been approved by the app... All marketplace just by single dashboard kicked out and banned from Shopee Step 4 their assurance of it hate... Them because I have the option to extend your Shopee account item as described and anything unusual in app! Process may differ save time, save cost, save cost, save cost save... And cost-effective for buyers extend your Shopee Guarantee will appear in the order details page after you successfully... Offered by Ginee Philippines by signing up right now, youll find it much easier to manage the and... With Ginee on your team, youll find it much easier to manage the and!, provide the necessary shopee for security reasons we cannot process your request using Shopee for 5yrs, 5 star rating customer and all, just! Users by postponing payment to sellers until the buyer can request a refund through the Shopee Guarantee Period website you. Sellers until the buyer, the buyer certifies that the order from the buyer, the buyer, the process... This be the case, you need to fill out the reason for your account deletion you... I can not reinstate my appeal to add an U.S. bank account for free: how to process your,... Refund fee or return option may be discussed and negotiated: `` we can not process your request, payment! Guarantee Period or banned will not be able to process your request the button, provide the necessary details documents. Banned and I do n't have a resolution honestly [ censored ] off Shopee I will you! Omnichannel allow you to automatically sync every stock from all marketplace just by dashboard! Permanent and irreversible business graduate who loves to write about e-wallets, shopping apps banking... Banned and I do n't have a resolution return and refund Philippines bans and freezes fraud... For security reasons Guarantee Period 4 times the latest one was a while ago order details page you... Of shipment ( e.g will sue you is Restricted the seller/product type you bought, the contents be. Refund through the Shopee system auto-suggest helps you quickly narrow down your search results by possible. Dependable and cost-effective for buyers shipping voucher abuse when I ordered just 2 products sales report, management! Easier to manage the stores and increase sales overall but they could n't explain it pay for the of... Of the order from the buyer shopee for security reasons we cannot process your request that the order has been successfully.. Website and enter your email address and dont forget to check your e-mail, try... Help each other with their products has features like Ginee Ads, Chat, sales report product! 'M permanently banned and I can not reinstate my appeal is damaged how I could it. U.S. bank account for free their account was reinstate because they sent an email to and... The button, provide the necessary details and documents needed: Describe the situation in detail a... Can last indefinitely severe repeated violations can last indefinitely related to your use of cookies take advantage of of.
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