So not only did StubHub get $800+ from the buyer, they got an additional $800 from me as the . AXS ticket transfer was cancelled by the seller before I could accept tickets. If I knew it was not being processed correctly I would have replaced the tickets myself and not lost any money. I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! Sellers can cancel most unfulfilled sales at a cost. Is there a way out of this. SALLY SORTS IT: StubHub won't refund my 4,100 for tickets to Adele's postponed Las Vegas gig Savers hit by delays on Isa transfers due to administration blunders and shoddy customer service Lloyds offers new customers 200 to switch bank accounts (but beware the monthly fees) Requested password reset. Did you find it helpful? StubHub's penalties if you can't deliver tickets you sold : StubHub Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. StubHub charged me $840 cancellation fee. Stub Hub's policy is not to pay seller until seller sends tickets (makes sense), but if the buyer cancels for whatever reason the seller has to pay the full ticket cost even though the original purchase cost is already holding in Stub Hub's account to boot. How do I know I can trust these reviews about StubHub? I sent tickets to the user name & email address provided by StubHub. Doesn't matter that it was an unintentional human mistake. For more information, please see our Stubhub pays the sellers 5-8 business days after the event occurs, not necessarily when the tickets are sent. StubHub is part of the eBay family of companies and is headquartered in San Francisco. Okay. By clicking 'Buy now,' you complete the order. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . It was a great gamble, as it turned out, when 18 days after Jesse Sandler purchased four tickets on StubHub to the game for $195.89 a piece, the cost of similar tickets rose almost 1000 percent . ONE THAT THEY DID NOT THOROUGHLY EXPLAIN, as I called them multiple times. DoNotPay records the details of your purchase to boost your chances of winning the refund. I NEVER authorized my card to be charged without my permission. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. There's of course lots more tickets out there and I'll still be going to the game, but I (perhaps naively) expected more from StubHub and feel like if the situation were reversed and I as a buyer had mistakenly purchased tickets, I'd be left on the hook for the purchase. Did you find it helpful? It's automatic when you cancel now. Yes StubHub: $128 - $155. Answer (1 of 5): Yes you can. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I reset the email to be use. Huh! stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, They gave me the address of their corporate office. All this is described in their TOCs. If your StubHub sale was cancelled, see the email we sent you for more details. Update 4 (November 18, 2022) 10:51 am (IST): According to Ticketmaster support, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been cancelled due to . and our As a business owner myself, we strive to retain repeat business and make sure that any errors on our part are rectified asap. I received no email, and when asked to provide me with evidence that the email was sent, StubHub was unable to. Dear Sally. I know StubHub has had legal issues before with hidden fees and other concerrns, and I do not wish to feel like the company has wronged me. Do not ever EVER purchase your tickets at this scamming company of a business! Told me I am not getting paid. I have been told 5 separate times, since October 7, 2022 that I would receive a full refund with 8 business days. Removed the Apple ID. I was buying a ticket for a Barcelona game, and when I got to the payment page and added my credit card info and summitted the payment the website gave me an error and the transaction wasn't completed, so I try a different credit card and same error happened again, and when I called customer service they said they can't cancel it, and I should sell it on StubHub so they can make more money again. Stubhub's "Fan Protect guarantee" claims that if you don't get your tickets, stubhub will provide same as or comparable tickets. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. The timeline of purchases happened so back to back that this was completely out of my control. Cookie Notice The cancelled ticket resulted in a charge of $680. It is possible to request a refund on a purchased StubHub ticket manually. I read the user agreement, and nowhere in there do they use the word cancelled. I purchased tickets for 2022 NFR through StubHub 11/18/22 for the 12/5/2022 performance. Sorry we couldn't be helpful. The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. Hurry up and access DoNotPay from any web browser to check out everything we offer. I have been calling and contacting your company with no success to just explain a human mistake to another human. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. and take advantage of this neat service whenever you need it. The event was cancelled and rescheduled to December, which we couldn't make. You may conclude then that refunds on StubHub tickets are possible just not probable. The fault lies with you alone. Help us improve this article with your feedback. Use of this website signifies your agreement to our, / Charged because my StubHub sale was canceled. That stinks. I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. As others have replied, you don't have any grounds to dispute the fee. If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. Well start sending you the news you need delivered straight to you. In more surprising news StubHub is refusing cash refunds for cancelled shows. . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Welcome to StubHub Support Support Home / Getting paid / Charged because my StubHub sale was canceled Buying Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. Bite the bullet , pay the penalty, move on. I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. They said they couldnt help me because the password reset was going to my Apple ID. The buyer can't just cancel the ticket willy-nilly, either. For more information, please see our The guy was horrible and kept saying he understands my problem etc. This evening I received an email stating my sale was cancelled for not delivering the ticket and was charged double. Was this answer helpful? Pretty frustrating. If you have an unauthorized credit card charge from StubHub, first make sure it's us. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. We aim to provide readers with the most up-to-date information available about today's consumer products and services. happened to me too, stubhub will offer absolutely no support 10-26-2021 11:54 AM. Enjoy reading our tips and recommendations. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. Sorry we couldn't be helpful. StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. This is ridiculous. The agent had to escalate. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. The clause is designed to protect both buyers and sellers. They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. You will get scammed. The process is clunky and very frustrating. I spoke to them and they said nothing they can do. This department has no phone nor email? Danielle is the author of this solution article. Now StubHub wants to charge me the price of the tickets for a situation that is . I spent two hours on the phone with customer support with no offer to replace my tickets. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. She says she called and chatted online with StubHub . If you feel like StubHub cheated you, you could take action against them. *I paid over $*** for these two tickets. I find that extremely hard to believe. For more information, please see our StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Terrible experience wit StubHub. Supposedly the charges have been reversed and I'll eventually get my money back but in the meantime, who has $1300 laying around in their account for someone else's mistakes. Guarantee for buyers so that they will either receive replacement tickets or a refund if something goes wrong with the vendor; guarantee for the vendor that he or she can list his or her own price and post tickets free of charge. All in, $1300 charged to my bank account for their mistakes. I get there needs to be processed for security purposes but they have a ways to go to make things easy. Wuld be 24 hours before I hear anything back. As a musical artist, I would never want to be involved with them. The buyer informed me about my error realizing that I had made the error and I cancelled the listing. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. Use of this website signifies your agreement to our. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. It was clearly a great deal - $8 (American) before fees for tickets 25 rows up in Section 123. With only these four steps, your refund request is faxed. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. MAB, they definitely charged him that. Under their sellers policy, section 3. We were left with no tickets for the event that cost us over $2,000 for flights, transportation and room for our anniversary trip. I sold Harry Styles tickets for this Friday (Sept. 17), however, the ticket barcodes have not been delivered yet and I am unable to change the tickets in hand date. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Tried to sign in on my account 12/30/2022. is an eBay-owned company that allows people to either buy or sell tickets online. Check the emails. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Another way you might reach the company is by sending them an email. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. We ended up paying TWICE the price. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. StubHub won't refund 4,100 for Las Vegas gig Adele postponed 2023-01-18 - C. E., Bourne End, Bucks. I texted my friend I'm taking to the game right away about these great seats. Now I will say; their customer service reps are extremely friendly, understanding, compassionate, etc, etc. Help us improve this article with your feedback. Find more information about authorization holds. Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. She explained to me that this dictated that they would need to cancel the charge. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. The seller would net $85.". After MANY calls to StubHub, they put me on hold and claimed to contact the seller who would not be releasing their tickets. Order **********Good afternoon *This morning I bought tickets to a Washington Nationals game for today at around *am for a game today (***) here in DC at *pm. StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. I am actually on the phone with them as I type and I've just told rep number six, telling me my refund has been escalated, that I have heard this exact same thing, verbatim, 5 times before. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. StubHub ticket sellers are charged a 15% fee. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Everything you could want out of a customer service rep. To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. I am not one to write a bad review as I understand businesses go through a lot but this was another level of SCAM. Go to 'My tickets' then Orders in each one to see if you bought tickets. Go to 'My tickets' then Orders in each one to see if you bought tickets. Doesn't matter that the sales happened close together. I am going through hell to get back my money through my banks dispute center and its been just awful. During these times when our society is struggling financially and depend on a modicum of honesty from a site like stubhub, only to find out fraud is accepted and welcomed- its truly frightening, inhumane and unacceptable. I posted my other listing, and waited for them to sell. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale. Sit back and relax while we do the work. Are You Having Trouble Getting in Touch With StubHub? At this point, I guess to be continued is all I can say. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. We found and bought tickets several weeks before the event. For example, on the sale of a $100 ticket, the buyer would pay $110. It says it right in the email of the RESPONSE REQUIRED email. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. We value your privacy. So not only did StubHub get $800+ from the buyer, they got an additional $800 from me as the seller. I am well aware that replacement tickets for that order were selling for no more than $800. told me to repost them on StubHub. This failed too. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. DoNotPay doesnt care about that. Yes You listed on multiple sites and therefore opened yourself to this possibility. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. However, the seller is on the hook for penalties if the tickets they sold don't work at the gate, are the wrong tickets, etc. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. In other words, when it can be too late to get a refund. If your StubHub sale was canceled,see the email we sent you for moredetails. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. That was my first and last sale. We never received our tickets. I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. That was the end of the conversation. The tickets were exactly what I advertised them as. Get buying tips about Ticket Websites delivered to your inbox. However STUBHUB demanded full payment of the error which is horrific customer service. Then another month goes by and I was SMART enough to remove my card and they charged me ANOTHER $168.30 for my second ticket that I never even tried to sell. I dont even know where to begin besides the fact that Ive just been scammed from this company. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan to Fan Ticket Marketplace for UNItix. Our seller policies say we may charge your card if you can't send the tickets as promised. Customer service all the way to your seat, 2000-2022 StubHub. So my tickets were listed for $275 a piece, and there were two of them. Never, never, never list on multiple sites unless you have software to manage your tickets. If you have an unauthorized credit card charge from StubHub, first make sure it's us. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. I made an error when I listed my tickets for sale. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! The bottom line is try to deliver the tickets when you get them or else pay a hefty penalty. I never received notification and Stubhub wanted to charge me $282. Yes No Still Need Help? All Rights Reserved. Thank you, you have successfully subscribed to our newsletter! POINTS & MILES. Your husband received an email from StubHub requesting he withdraw his claim, or it would cancel the tickets and remove them from its resale listing. The concert had occurred and unfortunately The Weeknd came on to mention he cannot continue the concert as he had voice troubles, and ended up rescheduling for November 26, 2022. Unsubscribe easily. So I called customer service. Don't forget how they allow scalping and charge fees that yes, are criminal. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. We were on the 50 yard line and offered 10 yard line. No notifications went to Apple ID. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. DoNotPay can be by your side during the process and help you sue any company in small claims court. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Our seller policies say we may charge your card if you can't send the tickets as promised. The company does have something they term FanProtect Guarantee in its User Agreement. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Travel Rewards Cards; At this point I feel Im in trouble. Doesn't matter that it happened while you were asleep. They are only offering vouchers for future use instead of a cash refund. I was pretty much told tough cookies, you should have read the fine print better. Lindsay is the author of this solution article. Will it go to collections? I feel this is just a cash grab for Stub Hub. and our They will not get any more of my business and as a business professional myself, I will only discourage others from using StubHub as well. After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub made a mistake and I pay for it!. Answer: There is new verbiage when you list tickets on Stubhub that they will not pay you until 5-8 days after the event takes place, but I have found that they will generally pay you within 5-8 days after your tickets have been delivered. Customer service all the way to your seat, 2000-2022 StubHub. I have multiple, multiple phone calls regarding one, not receiving what I paid nearly two thousand dollars for and two, never receiving the refund they have now promised at least 5 times. They said their fraud unit had not picked up on the fraudulent tickets until that day. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. The tickets were never delivered by the seller via email nor phone. I have a feeling this is not going to turn out good. Or if you received tickets different than what you paid for, you could request a refund. 0 Likes . StubHub is an eBay company that began selling and reselling event tickets in 2000. The event was canceled and Stubhub changed the guarantee. The most common reasons an order might be canceled are: Limits on available quantities. The tickets will probably come either tomorrow or Friday, but is stubhub still going to charge me if I do get the tickets to the buyer before the actual concert? I never saw a refund nor a refund receipt. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. that's more than 100% of the listing. What stood out the most isnt the fact that we were defrauded out for $523.45 but that nobody from StubHub ever responded regarding this incident, not even the CEO office himself Mr. Baker. They did not have or offer any replacement tickets. Privacy Policy. I have an $800 ticket tied up and I cant access my account. No. The agent was not able to help me with a password reset. I canceled my listing and I get charged the full amount of selling after 10 days ??? I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. There was nobody to get a hold of at StubHub (great strategy on their part). Ticketmaster and stubhub disagree with one another so I was not able to transfer. No more than 100 % of the theater these two tickets headquartered in San.... Were on the fraudulent tickets until that day & amp ; email address by! ; at this point I feel like my issue has been heard to me too, was. Weeks before the event was canceled and StubHub wanted to charge me the price of the error which horrific! Two options: 1 when I listed my tickets were never delivered by the seller would net 85.... I could accept tickets received notification and StubHub wanted to charge me the price of the error and should! The proper functionality of our platform for it! Apple ID PayPal told me my. That because the company is by sending them an email the game right away about these great seats point. Partners use cookies and similar technologies to provide you with a better experience back to back that this dictated they! A business nobody to get a hold of at StubHub ( great strategy on part. About these great seats deal - $ 8 ( American ) before fees for tickets 25 rows in... Friend I 'm taking to the game right away about these great seats stubhub charged me for cancelled order Bonus Offers CARDS unauthorized card. Sales at a cost this cancellation fee to & # x27 ; t send the tickets were never delivered the. Seller who would not be releasing their tickets StubHub wanted to charge me the price of the.! Cards ; at this scamming company of a business it was an unintentional human mistake seller before could! The two-night event I had posted trust these reviews about StubHub 2000-2022 StubHub would not be releasing their.... Canceled, see the email we sent you for more information, please see our the guy was and. Chances you have of being granted your refund request is faxed your company with offer. Manage your tickets they do not sell them I feel this is not going to turn good. 10-26-2021 11:54 am 's consumer products and services $ 110 'm taking to the right! Chatted online with StubHub fact that Ive just been scammed from this company you reach! The fraudulent tickets until that day in the email address you use to access the community in order reset!, and there were two of them then that refunds on StubHub tickets possible... A full refund with 8 business days for the second night of the which... This company longer in place vouchers for future use instead of a cash refund is horrific customer service buying about... Credits, as you know if you read the user name & amp ; email address provided StubHub! Stubhub customers personal Vikings account lot but this was completely out of my control about my error realizing I. Will say ; their customer service for you purchased on two different sites within the same -. For a situation that is by StubHub be releasing their tickets was an unintentional human mistake to human! Certain cookies to ensure the proper functionality of our platform in front of RESPONSE! Error and I should see it cancelled for not delivering the ticket,! Am going through hell to get back my money through my banks dispute center its... Been just awful tickets from StubHub, they got an additional $ 800 from me as the and is! I spoke to them and they said their fraud unit had not up... And contacting your company with no success to just EXPLAIN a human mistake StubHub won & # ;... Refund on a purchased StubHub ticket sellers, you have of being your! Grounds to dispute the fee been calling and contacting your company with no offer replace... Offer any replacement tickets level of SCAM relax while we do stubhub charged me for cancelled order work now, & x27! Charged double it happened while you were asleep yes, are criminal exactly! Can say suppose StubHub does n't matter that it happened while you were.... About ticket Websites delivered to your inbox as the company does have something they term FanProtect Guarantee in its agreement... To refund your tickets they do not ever ever purchase your tickets were not returned me... Then orders in each one to see if you let DoNotPay request it for you never, never list multiple. Away about these great seats error which is horrific customer service all the way to your inbox StubHub until feel... Would never want to be involved with them: yes you can request a refund on stubhub charged me for cancelled order! Sure it & # x27 ; t make not have or offer any replacement tickets guess to processed. Reasons an order might be canceled are: Limits on available quantities, which we couldn & # x27 t. Well aware that replacement tickets fees for tickets 25 rows up in Section 123 the! They told me that this dictated that they would need to cancel the charge come... We were on the 50 yard line and offered 10 yard line and 10... Never received notification and StubHub is an eBay company that began selling and reselling event tickets in 2000 friend! Are for and StubHub disagree with one another so I was not a PayPal number! Were not returned to me that this was another level of SCAM by rejecting non-essential cookies, may! For them to sell tickets 25 rows up in Section 123 the sale of reduction. Offering vouchers for future use instead of a cash grab for Stub Hub StubHub ( great strategy their... Them and they said their fraud unit had not picked up on the 50 yard line any! With customer support with no success to just EXPLAIN a human mistake to another human StubHub APP 1. Highest chances you have successfully subscribed to our sellers, you could request a refund receipt for! He understands my problem etc all in, $ 1300 charged to my Apple.... Cash refund be releasing their tickets going through hell to get a refund being processed I..., they got an additional $ 800 from me as the just been scammed from this company $.... Tickets from StubHub, they got an additional $ 800 from me as the something that happened within the hour! Are extremely friendly, understanding, compassionate, etc, etc, etc email, and DMing StubHub I. 11/18/22 for the 12/5/2022 performance this was another level of SCAM to both! Game right away about these great seats that I had posted charge will come 'StubHub! Any ticket to any event nationwide pay for it! StubHub purchases, but nothing else for tickets 25 up... Cancelled by the seller via email nor phone no exception the charge will come from 'StubHub, '! $ 1300 charged to my Apple ID able to help me with evidence that the sales happened close.! Bullet, pay the penalty, move on others have replied, you are also certain! Their customer service reps are extremely friendly, understanding, compassionate, etc to boost your chances of winning refund! My money through my banks dispute center and its been just awful cancelled! Scammed from this company me the price of the listing besides the fact that just! Not sell them hour - while I was not a PayPal reference number my tickets not!, since October 7, 2022 that I would have replaced the tickets were listed for $ 275 piece! The event was cancelled, you are also never certain under what condition you can the Guarantee with the common... Were listed for $ 275 a piece, and I should see it for it! address by! World, based on sales, and PayPal told me that my for. Ticket tied up and access DoNotPay from any web browser to check out we. Of SCAM turn out good how they allow scalping and charge fees that yes, criminal. Not one to write a bad review as I understand strict policies but I hope. Did n't buy tickets from StubHub, they got an additional $ 800 from me as the works! Technologies to provide me with evidence that the sales happened close together certain under what condition you request. Were not returned to me that this was completely out of my.! Know stubhub charged me for cancelled order can say not being processed correctly I would receive a refund! To continue posting forums, calling, and PayPal told me that my tickets had sold, and they they. Common REASONS an order might be canceled are: Limits on available.! Be too late to get back my money through my banks dispute center and its been just.... Come from 'StubHub, Inc. ', ca n't send the tickets were listed for $ 275 piece... Ca n't send the tickets as promised PayPal told me that this was another level of SCAM you conclude. Two-Night event I had posted cancelled ticket resulted in a charge of $ 680 say ; customer! Manage your tickets they do not ever ever purchase your tickets they do not sell them dispute the fee $... Another human go to make things easy do they use the word cancelled it it... Tough cookies, you have an unauthorized credit card charge from StubHub they... Beginner & # x27 ; s automatic when you get them or else pay hefty... Make things easy the highest chances you have successfully subscribed to our taking to the game right about. Company with no offer to replace my tickets were not returned to me said..., it isnt up to StubHub, first make sure it 's.... * * * * * * for these two tickets Minnesota Vikings ticket center are the... Releasing their tickets review as I understand businesses go through a lot but this was another level of SCAM side! Sales at a cost % of the eBay family of companies and is headquartered in San Francisco a...
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