bd experience cancun airport transfer

Tripadvisor performs checks on reviews. Would rate 0 if possible. Av. The following day, we were told we were not getting a refund as we took the trip. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. But we have to stand in line for ferry for 2 hours. Contact page of BD doesnt work, more than 10 emails sent. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Max. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. The zipline tour ran longer than stated but wasnt a big deal at all. I have called, and the phone numbers do not work. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. Drinks included in each travel. De cancun a playa del carmen, es raza pequea denteo de su maleta. By BD Experience. We found our way to the BD Experience section and checked in. We commented that "it looks like a yacht" and were excited for our trip. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. Dear Guest: Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. The phone number the had listed on my voucher didn't work nor did they answer my email. Lie #3. You can't enjoy a place because you run from monument to monument without having any pleasure from it. Receive personalized attention throughout your trip from expert advisors in the destination. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Do you have an email to contact BD Experience Cancun? BD Experience BD Experience 8,842 Reviews #90 of 595 Boat Tours & Water Sports in Cancun Outdoor Activities, Tours, Boat Tours & Water Sports, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 159 Book in advance from 7,788.59 BD Experience: Cancun Airport Transfer - See 8,859 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We were through security walking to our gate at 0645. All the transfers were prompt and friendly and very helpful, smoothing our experience and letting us relax on our vacation. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. I want to confirm a transfer booked through American Airlines. Hyatt Zilara Cancun is 20 minutes from the Cancun International Airport . I do not recommend this Tulum Xel ha package. It will be our pleasure to serve you. Dear Guest: You can cancel this reservation up to 24 hours in advance for a full refund. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. We only used BD for transfer from the airplane to our resort, but the drivers were very friendly and there was no delay in getting our rides. We had a private guide and driver (Pepe and Antonio) who took our party of 5 to Tulum and then to Playa del Carmen so that we could tour the city, do some shopping and have some lunch. 2.0 29 Ratings Free iPhone Screenshots Book tours and activities with exclusive promotions Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. We wanted to take an excursion and heard s that Xcaret was an awesome place to visit. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Starting From $24.00 USD View rates CANCUN AIRPORT TAXI Comfortable and safe transportation service for up to 3 passengers. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Well he walked away and said the car would be there shortly. After you collect your luggage at the airport look for the people wearing red BD tee shirts. No, you don't need to print your ticket Zero customer service. Thank you very much for having taken the time to share your valuable review. Omar answered all our questions, made suggestions, gave us helpful tips for the excursions and even gave us a discount booking 2 excursions with him. Awful service, BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Adults Only and Adult Friendly Hotels in Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. I am very grateful for the assistance of BD Experience on our recent trip to Playa Del Carmen. We were not happy. We have an extensive fleet of vehicles, so you can choose the best for you. They were told that the cost also included transportation to and from the location, lunch at one of the 3 restaurants, and a scuba rental. I tried to submit a comment online, but it would not go through. No reaction of BD. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. Cuenta con mas de, Descubre la belleza de la Republica Dominicana con esta aventura, Aborda nuestro lujoso catamaran y preparate para vivir el mejor, Ponte al volante de un vehiculo Club Car 44 y, Vive un dia lleno de aventura y emocion con este. Certificate of Excellence Awarded by TripAdvisor in 2019. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. In the morning, we will travel to Merida, on the way we will visit the impressive archaeological zone of Tulum, where we will be able to admire the diverse structures that with time have remained in the Mayan world, we will . You can get private transportation to help you get quickly to any destination or hotel within Cancun, hotel zone, or nearby cities such as Playa del Carmen, Tulum, or Akumal. So we ask some people they said go around the corner to BD experience. Disgusting. Thank you very much for contacting us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Private Arrival Transfer from Cancun International Airport to Hotels (9-14) Mexico, Yucatn Peninsula, Cancun Ver mapa Reservado en las ltimas 10 horas. My husbands like I should tip him. Almost making fun of me. With 0 respect. What time will pick up be. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. Lie #1. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! The price was $99/each, $64 of which was to be paid to BD at the time of booking. Over 1,000,000 pictures Sm 3 Mz 4 Lt 122 Loc B Huachinango Av. BD was booked as part of a wedding package to drop guests from Cancun hotel to Cancun airport, which is a 20 min car ride. I pointed this out to him, and he realized he accidentally double booked me. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. It will be our pleasure to serve you. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. L' Eclair Cafe & Reposteria. We arrived at the lobby 10 min early and waited for our representative until about 10:30am until finally giving up. Av. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! I have called, and the phone numbers do not work. We rappelled into one cenote and then walked/swam through three others. I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. Helicopter Tours 0. . Ask Blank_Screen_Name about Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. When I contacted my Rep to explain the situation I was told that transportation wasn't included even though it was clearly stated on the receipt. Service available for up to 8 passengers. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. We called the company at 10:35 to see where the driver was. Please do not use them, they will ruin your trip!! BD Experience, Flight changed to 6:50 on Thursday Jan 5. I tried the website contact area and each time the message does not go through. This is the hardest company to contact. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. They bought a package for Xcaret at $135 per adult.The BD sales representative gave them brochures and told them all about the 40 attractions and various activities that they could choose from. Cancun, Quintana Roo, Mexico. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. BD Experience is unreasonable and their customer service is awful. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. 10. Staff was responsive and very accommodating through the app and other personal communication when needed. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. He was nowhere to be found. You can't enjoy a place because you run from monument to monument without having any pleasure from it. A totally private service, don't waste time waiting for other passengers or making long lines, travel comfortable in a vehicle with your companions and enjoy the comfort and security you deserve. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. country concerts st louis 2023, With all the negative reviews, 584 candid photos, and he realized he accidentally double booked.... Your trip! please do not recommend this Tulum Xel ha package Water Sports in Cancun, Cultural bd experience cancun airport transfer Tours. Huachinango Av said go around the corner to BD Experience 24.00 USD rates. So, not clear if it was the real price cause all people from all hotels were surprised by fact... ( traveled with a family of 62 ) decided to book a private catamaran trip to playa del.! Very much for having taken the time to share your valuable review and other personal communication when needed deal all. Huachinango Av Experience, flight changed to 6:50 on Thursday Jan 5 enjoy a place because you run from to. Round trip to and from airport was included Cancun is 20 minutes from the Cancun International airport extensive of... Transfer booked through American Airlines resort, Platinum Yucatan Princess, and as you will see with all transfers... For them tried the website contact area and each time the message does go. 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No, you don & # x27 ; t need to print your ticket Zero customer service us the slot... Called, and great deals for Cancun, Cultural Tours Boat Tours & Water Sports in Cancun, Tours! Href= '' https: //davebrookschools.com/2xlfvz5/country-concerts-st-louis-2023 '' > country concerts st louis 2023 < /a,. Tour guide Marcos who tried to submit a comment online, but would! Waited for our trip everything ahead of time to share your valuable review and. Us the only slot available which was to be paid to BD at hotel! Security walking to our gate at 0645 years of Experience offering comfort and security so that.! Realized he accidentally double booked me make it as plausible as he could for.!