dreams resort cancellation policy

Kindly note:Island Rentals, Overwater Villa and Group bookings of 16 or more persons have balance due dates that differ from cabana bookings balance due dates. What is the cancellation policy for Dream Hotels? Tour and package rates vary according to the features of the specific package or program offered at each hotel. Thank you for choosing Dream Nashville. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which requires payment in full 60 days prior to arrival. Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. All reservations that are guaranteed with a credit card are held for late arrivals. *Policy EXCEPTION: Cancellation on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. During times of uncertainty, we recommend booking an option with free cancellation. Location of the hotel in marina area. Do you have to pay extra for a mini-fridge? 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. 60 days or less will NOT be entitled to any change of date option. The hotel was situated near the Puerto Aventuras bus stop, just 10 minutes walking distance. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Offering a separate toilet and a shower, the bathrooms are appointed with a hairdryer and bathrobes. Your bank will then convert our Belize charges back to your currency and will utilize the applicable market exchange rate at the time of conversion. ALL CANCELLATIONS MADE: 120 or The card will be authorized at check-in for the estimated amount of your entire stay (room, Facilities Fee, an amount for incidentals, plus applicable taxes) and a deposit for incidental charges will be taken. We know, we know rules ruin everything. Pets may not be left unattended at any time. Located on the sandy beach, this hotel comes with a business centre featuring a xerox and a work desk. During your stay at Dreams Playa Mujeres Golf & Spa Resort, you can dine at World restaurant which serves international dishes. Property Features. Typical questions asked: Can tickets for local attractions be purchased at the front desk? A comfortable stay at the property awaits you with a wellness centre featuring a beauty therapy, pedicure and manicure. It is also one of the most visited tourist destinations. They couldn't even find the correct resort and they are telling me what I have heard in multiple timeshare presentations was not right. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Belizean Dreams Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. Prepaid Reservations. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. Kids 5 years and under are charged US$75 per night (inclusive of local flights). We look forward to having you as our guest. / Trips shortened as a result of or due, but not limited, to airline delays, strikes, world events, no-shows, premature departures, personal issues, inclement weather, pandemics such as COVID-19 and/or acts of God, including hurricanes are NON-refundable and NON-transferable. How do I notify the hotel that I will be arriving after the check-in time? From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Also, there is a mini fridge bar as well as an individual safe provided. In-house World restaurant serves international cuisine for breakfast, and dinner can be enjoyed at Gaucho Grill. The property was in the very good location and well priced. Reservations are subject to a mandatory facility fee of $14.95 + tax charged per room per night. Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. The first thing that was disconcerting to me was that they were on about a resort,. There are no extra beds provided in a room. The air-conditioned rooms have a balcony and a wardrobe, and some of them face the sea. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? Extra persons will be charged US$25 per night per person. Hotel Reservation Network | 2023 Rescheduling Cost for such request is as follows: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Please call ahead to confirm the details. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. Started process in May, the person we dealt with Marc ******* was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. All Rights Reserved. A private kitchen was ok for us. A bit of a of incongruency?! HOTEL CHECK-IN/CHECK-OUT. How secure is your website? After several attempts, I finally got on a call with customer service. Map. Additionally, youll notice that after each meal, you will be presented with a chit which requires your signature for inventory purposes. Cancellation Policy. All rates are in USD and includes all taxes/fees. 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. How refreshing to find that in the timeshare industry! Food is good. 61-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. No refunds will be given for cancellations due to being placed into quarantine for medical issues including pandemics such as COVID-19. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. You agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. All rights reserved. Upon arrival, we require a valid credit card or debit card. Less than 30 days prior to arrival date, guests are entitled to NO refund. Face Impex is one of the Face group of companies that begin in 2006. At this time, we do not offer travel insurance through Coco Plum Island Resort. Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. Please refer to Dreams Vista Cancun Golf & Spa Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Guest moving from High to Low Season will not be compensated for the difference. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. Cabana is not confirmed until we receive a deposit. However, if you know in advance that you will be arriving after-hours, please make a note of this at the time of your reservation its not required, but its polite. 30 days or less will NOT be entitled to any change of date option. I said I saw none and he finally was able to find the right resort. Dreams Aventuras Riviera Maya Hotel is located north of Puerto Aventuras, 22 minutes' drive from Aeropuerto de Playa del Carmen airport. Dreams Playa Mujeres Golf & Spa Resort is placed in a beach area of Cancun, within 7 km to El Malecon and in 17 minutes' walk from Beach at the Dreams Playa Mujeres Resort & Spa. Anyone over the age of five is counted as a person and is charged the standard rate. We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. For Rates not listed as available, please contact our Reservation Team. All their positive reviews on BBB are fake and they seem to have a way to manipulate the reviews in their favor to lure more customers. Universal Exchange Rates of US$1 is equivalent to BZ$2 applies. There is risk involved in any outdoor activity and accidents may occur, therefore at Coco Plum Island resort we consider safety our most important concern. Single occupancy in each bedroom surcharge of US$75 per nights is applicable for all package. Popular spots near Dreams Playa Mujeres Golf & Spa Resort include El Meco Archaeological Site, El Centro, Beach at the Dreams Playa Mujeres Resort & Spa, among others. I am no longer a timeshare owner. ex. It is mandatory to procure user consent prior to running these cookies on your website. Check-in: 4:00pm Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. My family had a great time in Orlando. Photo identification must also match the name that is on the reservation. There is nothing too small or big and anything is appreciated. Yes, Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free cancellation on select room rates, because flexibility matters! If Service Tax (GST) is imposed on a supply of Services made pursuant to a booking, the recipient of that supply of Services i.e. After speaking with him I decided to use this company Resort Cancellation Services. 01/26/2022. Less than 30 days prior to arrival date, guest is entitled to NO refund. Treat yourself to a massage or other spa services. Please bear in mind that it is meant only as a guide for you. Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. It was a quick sale just as promised. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. Please wait, we're checking available rooms for you. It has been one year and no response from them. Specific rooms only, restrictions apply* Internet Free WiFi in public areas Free WiFi in rooms Parking Free secured, uncovered onsite self parking Free secured, uncovered onsite valet parking Wheelchair-accessible parking on site Other information Smoke-free property *See fees and policies for additional details or extra charges Property amenities All monetary consideration to be paid by the Client is exclusive of Service Tax (GST), where applicable. The facility fee includes: PAYMENT OPTIONS If smoking is detected at anytime during or immediately after a guests' stay, management reserves the right to charge a cleaning fee of US$500 per room. of the guest is required upon check-in. The hotel is located near the private beach of Cancun. Book Dreams Playa Mujeres Golf & Spa Cancun. Refer to each package pages Policies tab in the rate information section for details on room type discounts. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. That ones a must everywhere.). The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. Less than 60 days prior to arrival date, guest is entitled to NO refund. Guest moving from Low to High Season will be expected to pay the difference. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Less than 60 days prior to arrival date, guests are entitled to NO refund. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify and reimburse us for the amount of that fee or charge. 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