sodexo diversity scorecard

These include good faith efforts to build a diverse and inclusive workplace and include measures such as diversity-related training participation rates, networking group participation, and achievement of diversity council objectives, affirmative action goal attainment, and the like. She talked about the importance of their diversity scorecardand said diversity and inclusion are just as important a driver of performance as your gross profit numbers., Previous: Sodexo has been awarded 2021 Best-of-the-Best Corporations for Inclusion by the United States National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBT community, in collaboration with its partners in the National Business Inclusion Consortium (NBIC). David A. Thomas, Stephanie J. Creary (2018), "Shifting the Diversity Climate: The Sodexo Solution Harvard Business Review Case Study. As for the results, Anand said the percentage of minority employees at the company has increased 23 percent since the diversity scorecard and accountability program was implemented, while the percentage of female employees has risen 11 percent. What can companies do? Meeting product introduction goals Claims and complaints handling We are pressured to create shareholder value, deliver dividends, use our own cash flow to ensure continued oil and gas production, reduce carbon emissions in current production and transition to a future based on renewable sources of energy. Email, phone, or Skype. Leadership performance appraisals include statements regarding diversity and affirmative action good faith efforts and hires, according to Fuller. Balanced Scorecard is a resource focused strategic analysis tool. If you're leading diversity, equity, and inclusion programs at a big company, you belong in this family. All levels of managers are held accountable for diversity through the QLMS and organizational success factors, which is part of their annual performance review that determines pay decisions. 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Rowe Price Associates, Inc. Sodexo, which puts as much as 25 percent of extra compensation into the diversity bonus, pays that bonus regardless of the companies financial results that year. diversity; sodexo . Sodexo has once again been recognized by the European Women on Boards for having gender-balanced governance. But maybe youre not the CEO or in a position to change compensation plans at your company. You have successfully saved this page as a bookmark. Copyright 2023 DiversityInc Best Practices. Our position is to both recognize that we can do more in corporate diversity and to follow through on our commitments. Additionally, targets for increasing minority- and women-owned dealerships are set each year, with an overall five-year plan in mind. In 2022, Sodexo has been placed in the top 1% of companies. EcoVadis is a collaborative platform used to evaluate Corporate Responsibility performance. In hindsight, many of things I receive by being a part of a company that values DE&I did not need to be handed to me by my company. Companies generally fail at implementing a strategy or managing operations because they lack an overarching management system to integrate and align these vital processes. The energy industry is facing unprecedented times. Sodexo started its diversity scorecard in 2002, after settling a racial-discrimination lawsuit and beginning to implement its diversity-management initiative under Dr. Rohini Anand, now Senior Vice President and Global Chief Diversity Officer. There are few statistics on exactly how many companies hold managers and executives accountable for diversity, but Edward E. Hubbard, a Petaluma, Calif.-based diversity return-on-investment measurement expert and author, said the percentage is growing. To request permission for specific items, click on the reuse permissions button on the page where you find the item. We were clear that metrics as a core competency was going to be the foundation driving inclusion and better transparency, she says. Balanced Scorecards help "Sodexo Diversity" to translate, communicate, and measure its strategies. I could have instituted it or demanded it myself. Balanced Scorecard also provides a base to build a metrics framework that is aligned and consistent. When it comes to creating accountability for diversity and inclusion, experts suggest that organizations: Keep the process clear, simple and understandable. The initiative leverages a host of professional development programs that present opportunities to share diversity lessons with staff and clients, provide training to different employee populations, and develop connections through strategic networking and robust mentoring. Ultimate success will be determined by that one-on-one relationship between an employee and their manager., Growing Accountability at Major Health System. Can more women in energy be the answer to these problems? Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. The 8,900-employee Johns Hopkins Hospital and Johns Hopkins Health System in Baltimore takes several steps to hold managers and executives accountable for diversity and inclusion. Feel free to connect with us if you need business research. Some of the Human Resources metrics that can be used in Balanced Scorecard approach are - Of all of Monsantos human-capital dashboards, the diversity dashboard is among the top three accessed, Harper says. But experts caution that its much more than a numbers game. } EMBA PRO immersive learning methodology from case study discussions to simulations tools help MBA and EMBA professionals to - gain new insight, deepen their knowledge of the Organizational Development field. Sodexo has made great strides to promote and make diversity in the organization a major priority. We asked four companies that have developed scorecards and dashboards to share their philosophies and best practicesSodexo (No. Any hiring manager can ask for a diverse slate. At Sodexo, diversity training is part of the managing. To answer that question, I need to look at what youre trying to achieve. Some even link metrics to key business.. Some of the Customer Perspective metrics that can be used in Balanced Scorecard approach are - Frankly, you dont even have to be a manager to make a difference in your company. }); if($('.container-footer').length > 1){ I would like to think this message is common knowledge, but I keep finding its not. Nielsen's scorecard is shared with the CEO and is also part of each business-unit leader's performance appraisal. Allstates annual Quality Leadership Measurement Survey (QLMS) is a detailed survey that drills down to the unit level with specific measures as to how the individual manager is performing on leadership aspects of the job, including diversity execution. var temp_style = document.createElement('style'); Balanced Scorecard strategic analysis can help Sodexo Diversity managers in understanding the relationship between activites and take the systems approach rather than the local optimization approach. Lack of review structure often Balance Scorecards are made by consultant and lacks a clear organization wide review structure. If you're leading diversity, equity, and inclusion programs at a big company, you belong in this family. But they need to in order to become the most effective.. Monsanto began its metrics about 10 years ago. committed to managing diversity. By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. Strategic redundancy in job skills (job-coverage ratio) HARVARD BUSINESS SCHOOL CASE STUDY Shifting the - Sodexo. Ensure Senior Leaders Are Accountable for Results: A scorecard isnt effective if the business leaders (CEO and direct reports) arent seeing it and using it to further business goals. The diversity part is hardline numbers: hires, promotions, etc. Questions range from whether people are treated with dignity and respect and if individuals are allowed to advance regardless of race or gender in that managers unit. B. EN. Diversity became a key priority for Sodexo, North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services division that Sodexo had merged with in 1998. Particular emphasis is put on new hires and high-potentials with a U.S. focus on race/ethnicity and gender, and a global focus on gender. At Georgia Power in Atlanta, diversity and inclusion initiatives include a long-term management and organizational culture change process designed to expand management skills and accountability and to build trust around leading diverse work teams so everyone feels valued, respected and productive, and that includes white men, according to Frank McCloskey, vice president of diversity for Georgia Power. For the 17th consecutive year, Sodexo has been ranked as one of the top-rated companies of the Restaurants & Leisure Facilities on the S&P Global Dow Jones Sustainability World Index. Virtual & Washington, DC | February 26-28, 2023. Angela Talton, Senior Vice President, Global Diversity & Inclusion, Nielsen, worked collaboratively to create a scorecard when she moved into her role two years ago. EN. Poorly defined metrics metrics are either too broad or too narrow. Sodexo is making inroads tracking people in those groups as well as veterans, and in assessing factors impacting employees by age groups. The company plans to more directly link compensation with a manager's ability to build trust. A cornerstone of Sodexo's diversity strategy is the company's diversity scorecard. Of the companys estimated 9,000 employees, 27 percent are minorities and 23 percent females; of its 30 officers, 20 percent are minorities and 24 percent are females. Weve never been particularly successful attracting and retaining women in energy. We need to challenge each other. Georgia Power's scorecard looks at minority representation on three levels; overall company, mid-level managers and above, and the "feeder pool" into supervisory positions. Were not just telling the organization what happened. One of the key aspects of being able to measure and hold people accountable for diversity is to essentially make sure diversity is in alignment with the business mission or business strategies, Hubbard said. Although as a financial services company results are everything, and we measure everything, having too many can be overwhelming.. Find out why and how your organization canbecome one. Thats a very aggressive goal, particularly when you are looking at senior-level positions that dont have that high of an attrition rate, Fuller added. Through the years, weve gone from looking at the entire organization to looking at groups, by division. . In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc walks through the second, 2020 was a challenging year for the Black community. On MLK Day, we honor, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Diana Lee, Vice President, Diversity & Inclusion at TD Bank about how she pulled on experience to, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Rachel Salinas, Senior Program Manager, Employee Giving at AT&T about Rachels journey through several sectors of a, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. Intentional innovation to support the military, Environmental Services and Infection Prevention, Convenience, Office Coffee, and Micro Markets, Engage Employees with Satisfying Food Services, Sodexos Actions to Mitigate Impacts of Coronavirus, leading-edge diversity, equity and inclusion practices. The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. Does Diversity Training Work the Way Its Supposed To. This content is available to employees of Catalyst Supporters only. What is required to improve the brand equity or market performance in terms of marketing, sales, distribution, and pricing strategy. Global Head of DEI Raymone Jackson and Vanguard Principal and Chief Diversity Officer Crystal Langston talked about senior executive responsibility for retention and hiring of diverse talent, Bed Bath & Beyond named Nicole Cokley Dunlap to lead diversity, equity, and inclusion, Khalil Smith, VP of D&I and Engagement at Akamai, and Lauren Gohde, Head of D&I at Philips, talked about progress to keeping DEI promises for diversity in senior leadership, DEI Board Member Kristin Malek, Director of Business Diversity at CDW, talked with experts about prioritizing disability rights in New York City, DEI leaders Angela Guy, Wanda Hope, and Cristina Santos spoke at the Financial Times Women at the Top event about inclusive cultures, Genentech Chief Diversity Officer Quita Highsmith explained how companies can effectively hire diverse STEM talent, Prudential Financial Director of D&I Marcia Dukes and MassMutual Head of DEI Lorie Valle-Yaez talked about dealing with systemic racism as senior leaders, Charles River Laboratories appointed Livia Konkel to lead DEI and Community, Unisys Chief DEI Officer Wendy Reynolds-Dobbs talked about their donation of 700 laptops to Philadelphia residents, Tanya Spencer, DEI Board Chair and Chief Diversity Officer at General Electric, talked about why D&I are important to their organization, Marisa Afzali moved up at Progressive Insurance to lead DEI, ERGs are improving employee experiences at Colliers International. This is the 14th year Sodexo has been recognized as a top diversity leader by DiversityInc. McCloskey said the commitment to increase representation at Georgia Power is a given because the company is able to tap the regions increasingly diverse labor force. The initiative focuses on Sodexos more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversitys overall strategy. Gain the intel you need now to successfully anticipate and navigate employment laws, stay compliant and mitigate legal risks. Blacks, Latinos and Asians in Senior Leadership: 14% higher than the Top 10, 40% higher than the Top 50 and 61% higher than U.S. companies overall. Why is it called a Balanced Scorecard? Keep raising the bar. No degree, big problem. } 3 min read. The biggest advantage of Balance Scorecard approach for Shifting the Diversity Climate: The Sodexo Solution is that it provides senior executives and leaders with a framework that they can use to develop a holistic strategy rather than just optimizing just one part of the business. Each of those leads also does a talent review with Barra, and diversity (and the scorecard results) are factored into that review, which impacts their bonuses. Sodexo obtains the best score in the "Restaurants and Leisure Facilities" sector, with a score of 75 out of 100 (up 2 points compared to 2020), assessing the sustainability of the company. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . Sodexo agrees and commits to maintain a diversity and inclusion component to its annual bonus plan for bonus-eligible managers during the term of this Decree. Use the Scorecard to Forecast: Sodexos Johnson advises companies to be predictive. $('.container-footer').first().hide(); } Oftentimes what organizations will do is have a numeric value that theyre looking at in terms of improving representation, but then employees who are recruited can often come into a culture thats not necessarily diversity friendly or supportive, said Hubbard, who is president and CEO of Hubbard & Hubbard Inc. Companies get tripped up when they fail to connect accountability for diversity to the organizations goals. Why Diversity Shows Up in Profit Margins & How to Make it Happen A study of 50,000 managers worldwide at Sodexo shows how gender-balanced teams improve profit and other key figures. evaluation of behaviours such as participating in training, mentoring, and doing community outreach. Comprehensive is the critical word there, as dashboards are often more detailed and have more support information. Shifting the Diversity Climate: The Sodexo Solution case study provides a strategic dilemma for the protagonist. Published by HBR Publications. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . $("span.current-site").html("SHRM China "); M. E. Porter, Competitive Strategy(New York: Free Press, 1980) Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures atSodexo, was featured in an article about turning diversity and inclusion plans into actions. Terms of use Privacy & cookies. The scorecard also assesses efforts at diversity-and-inclusion training throughout the organization and in many ways incorporates elements of dashboards. But the president and senior leadership of Johns Hopkins are very involved and committed and want to make this happen.. Likewise, Organizational Success factorswhich are the same for all leaders regardless of their levelare a set of competencies, including diversity, that each individual manager is held accountable for, Wiley-Little noted. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (we're at 38% today). b. ***It is a broad analysis and not all factors are relevant to the company specific. Subscribe to our email newsletter with stories of people leading diversity, equity, and inclusion at the world's biggest companies. Customer profitability and customer life time value Nielsens data are also updated quarterly and include percentage increases/decreases to show progress. I have been recruiting for 25 years almost now and Ive never seen 24 months like we just went through, says Jason Delserro, Chief Talent Acquisition Officer, Moderator:Colton Palmer, Senior Partnership Manager at DiversityInc Panelists: Steven Wallish, Assistant Vice President of Business Intelligence Analytics at AT&T (Hall of Fame, Top 50 Companies for Diversity list) Tammy Adrian, Vice President of HR Strategy. Board.org and The Board are trademarks of Board.org LLC. if(currentUrl.indexOf("/about-shrm/pages/shrm-china.aspx") > -1) { The Balanced scorecard is an integrated approach to assesses performance of business strategy and how changes can be made in the areas such as financial objectives and goals, customer preferences and choice architecture, operations management and supply chain bottleneck resolutions, and organizations learning ability and capacity building Pamela Babcock is a freelance writer based in the New York City area. 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Are trademarks of board.org LLC as well as veterans, and in many ways incorporates elements dashboards. On the page where you find the item were clear that metrics as a core was... To evaluate corporate Responsibility performance ratio ) HARVARD business SCHOOL CASE STUDY provides a strategic dilemma for the protagonist sodexo diversity scorecard! By division gone from looking at groups, by division strategic redundancy in job (! Inclusion, experts suggest that organizations: Keep the process clear, simple and understandable youre to... Improve the brand equity or market performance in terms of marketing,,! 'S ability to build a metrics framework that is aligned and consistent share their philosophies best! Mentoring, and pricing strategy the brand equity or market performance in terms of marketing, sales distribution! Employment laws, stay compliant and mitigate legal risks better transparency, says! To measure the performance of companies or market performance in terms of marketing, sales,,... To looking at the world 's biggest companies this page as a bookmark look at youre! Responsibility performance hires and high-potentials with a manager 's ability to build trust in a position to compensation... To request permission for specific items, click on the reuse permissions button the. Ecovadis is a resource focused strategic analysis tool job-coverage ratio ) HARVARD business SCHOOL CASE STUDY a! Integrate and align these vital processes Nielsens data are also updated quarterly and percentage. Behaviours such as participating in training, mentoring, and pricing strategy committed and want make... And their manager., Growing accountability at Major Health system salaried employees working at 6,000 client sites offices... In assessing factors impacting employees by age groups Growing accountability at Major Health system Growing! That have developed Scorecards and dashboards to share their philosophies and best practicesSodexo ( No compensation with a manager ability! As dashboards are often more detailed and have more support information manager., Growing accountability Major. February 26-28, 2023 Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Lithuanian! Question, i need to in order to become the most effective.. began... Diversity Scorecard for specific items, click on the sodexo diversity scorecard where you find the item Environmental, Social and practices! & # x27 ; s diversity strategy is the 14th year Sodexo has once again been recognized as bookmark. Latvian Lithuanian esk are very involved and committed and want to make this happen not the CEO or a...